FAQ’s
1. How can I register on the betting page?
To register, we need some contact details to personalize your user experience, such as your email, first name, last name, and date of birth, among others.
2. What are the deposit and withdrawal methods available?
We offer different payment methods depending on the country from which you want to play, in the same currency that makes your recharge, you must withdraw. In the case of countries where we do not have the currency, we offer payments in USD or cryptocurrencies, for more information, contact our customer service team to advise you regarding the country and currency you want to play.
3. What is the minimum and maximum amount I can bet?
The minimum and maximum amounts vary depending on the country and the currency you choose to play in. Generally, they range between 10 USD and 1000 USD, or the equivalent in your local currency.
4. How are betting achievements calculated?
The odds of the bets are calculated as follows:
For POSITIVE odds: ODDS / 100 x AMOUNT WAGERED. Positive odds pay more as they are the underdogs.
For NEGATIVE odds: 100 / ODDS x AMOUNT WAGERED. Negative odds pay less as they are the favorites.
5. How long does it take to process a withdrawal?
Withdrawals are usually processed within an estimated 1 to 12 hours and will be transferred to the same account where you recharged. You should keep in mind that it is 1 withdrawal per day, from Monday to Saturday, and in some countries holidays apply, consult for more information.
6. What types of bets can I place on the page?
You can place all kinds of sports bets (pre-game and live), horse racing bets, and casino plays on our website.
7. Does the betting site offer bonuses or promotions?
Yes, we offer bonuses, raffles and pools. To keep you informed, follow us on our social networks @betsamerica007 or see our WhatsApp statuses, where we constantly upload relevant information on games and benefits.
8. ¿Cómo puedo contactar al servicio de atención al cliente en caso de tener alguna pregunta o problema?
You can always count on our customer support team available 24/7. You can contact us through our live chat, social networks and WhatsApp.
9. Is it safe to transact on the betting site?
Our website is 100% secure. We have a large user base that backs our quality of service and transparency in transactions.
10. What is the privacy policy of the page regarding my personal data?
Your data is protected and used exclusively on our platform to offer you a personalized user experience. We respect your privacy and comply with data protection laws.
11.Do we have an APP?
Yes, you can download our app here.
12.How do I play?
The first step to placing your bets is to create a user account. Once created, you can log in and view the available game grid, where you can choose by sport, league, game, and available dates to place your bets. Similarly, you can access the live game section and place bets according to the available lines.
13. Do I have a tutorial to make my plays?
Yes, you can view our tutorials here. (Enter link to redirect to the tutorials section)
14. How many withdrawals can be made per day?
Only one withdrawal per day, per user, respecting the minimum amounts according to your currency.
15. If I don’t have a bank account, how can I recharge?
If you don’t have a bank account, you can top up by depositing into our account, or you can reload from a third-party account. Please note that when withdrawing, the funds will be transferred to the same account from which you reloaded.
16. Do you have poker on the site?
At the moment, we do not have poker.
17. If I recharge in bolivars, can I play in USD?
No, each user reloads and plays in the same currency they register in.
18. Can I change the language?
Yes, in your profile settings you can change the language.
19. How can I recover my password?
If you want to change or have forgotten your password, you can go to the main page, log in, click on the “Forgot password?” option, and follow the steps.
20. Do you offer races at racetracks in Venezuela?
At the moment, we do not offer races at Venezuelan racecourses.
